Terms & Conditions

2.1 The Framework of the Season

By accessing WinterLibas.store or purchasing our seasonal collections, you enter into the “Winter Accord.” This legal contract governs the acquisition of apparel and accessories. These terms are designed to ensure fair trade and the highest standards of textile integrity across Pakistan.

2.2 Material Authenticity & Color Variance

  • The “Nature of Wool” Clause: As we use premium blends, including organic wool and high-density fleece, minor natural variances in texture are a mark of authenticity.
  • Digital vs. Physical Chroma: While we utilize professional studio lighting, the actual color of a garment may vary slightly based on your device’s screen calibration. We categorize colors by standard industry palettes (e.g., Oxford Blue, Maroon) to minimize discrepancies.
  • Pilling & Maintenance: High-friction areas on wool garments may experience “pilling.” This is a natural characteristic of natural fibers and is not considered a manufacturing defect.

2.3 The “Peak-Demand” Logistics Policy

During the “Winter Rush” (November–January), delivery timelines may extend due to high volume. WinterLibas is not liable for delays caused by fog-related logistics disruptions on the National Highways or flight cancellations at major Pakistani airports.

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